3StrikesDesign :: The technology department of small business

Core Services

3StrikesDesign provides a complete solution for supporting and managing the overall health of each computer in your company. 3StrikesDesign's support plans ensure that your comptuers are functioning properly, protected, and secure against technology threats. Computer are in your office to help you run your business more efficiently and 3StrikesDesign ensures that is possible around the clock.

3StrikesDesign offers Core Services in three plans that range from remote only support to full on-site support, including after hours support.

Core Services Plans
  Monthly Price Per Computer		 Basic
$49		 Professional
$59		 Premium
$69
24/7 Support
Unlimited Phone Support ✔ ✔ ✔
Unlimited Remote Control Support — ✔ ✔
Microsoft Application Support ✔ ✔ ✔
Linux / Unix Support — ✔ ✔
Emergency After Hours Support
(6pm-8am M-F, Sat/Sun)		 — ✔ ✔
Desktop Support ✔ ✔ ✔
Laptop / Notebook Support — ✔ ✔
Handheld Support — — ✔
Maintenance
Online Asset Management ✔ ✔ ✔
Online Case Management ✔ ✔ ✔
Online License Management ✔ ✔ ✔
Desktop Optimization & Management ✔ ✔ ✔
Spyware & Adware Removal ✔ ✔ ✔
VPN Client Management ✔ ✔ ✔
Security
Anti-Virus Software Management ✔ ✔ ✔
Software Patch Management ✔ ✔ ✔
Anti-Virus License — — ✔